Sedating pets can be very risky, I don't groom sedated dogs
Mats are painful. If shaving your pet is suggested then it is in the best interest of the pet. We believe in "humanity over vanity." When the hair begins to grow back (quicker than you think) we can keep him/her in your desired style with the recommended grooming schedule. Extra charges may be added for mat removal. Mats can also hide many issues including but not limited to: skin irritation, bruising, hot spots, cuts, sores, bacterial infections, and can even house bugs such as fleas, ticks, lice, and other unwanted creepy crawlies or debris. By shaving the matting off we can find any potential issues and hopefully catch them before they become more serious. If we believe we can safely brush your pet we will happily do it, but sometimes the pet will not tolerate it. We will inform you of everything. Remember, we want your pet to look great too!
We understand stuff happens that cannot be avoided. Please notify us at least 24 hours before your appointment to let us know you cannot have your pet groomed that day. This allows us to fill the appointment spot with someone who needs their pet groomed too. Cancellations are a big deal for mobile businesses. If you have an emergency, we do understand. There may be times when something happens to us, and we cannot make your appointment, you just never know (we will let you know ASAP of course).
Payment is expected the day of service. We accept credit/debit cards, Zelle, or cash. According to the State of Texas, we must collect sales tax (8.25%)